Privacy & Disclaimer

Privacy Policy

Your privacy is important to us. This Online Privacy Policy explains what and how we collect, share, use, and protect your personal information when you visit or use this and other online services offered by the CLC family of companies (“CLC”) that link to or reference this Policy (collectively, our “online services”). Contact details are provided below. Other privacy principles or policies could apply depending on how you interact with us, the financial products or services you may ultimately obtain from us, or the jurisdiction in which we are doing business with you.

  • We work hard to protect your information.

    We take our responsibility to protect the privacy and confidentiality of your information, including personal information, very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access and use, accidental or unlawful alteration and destruction, and other unlawful or unauthorized forms of Processing. We hold our employees accountable for complying with relevant policies, procedures, rules and regulations concerning the privacy and confidentiality of information.

  • We want you to understand the type of information we collect and how we use it.

    • The types of personal information we collect from you when you visit or use our online services include your name, email address, mailing address, telephone number(s), account numbers, limited location information (for example, a zip code), user name and password. We may also collect payment card information, Social Security numbers, driver’s license numbers (or comparable), gender, race, nationality, and biometric identifiers when you provide it directly to us while using our online services and where we believe it is reasonably required for ordinary business purposes. In some instances, we create personal information about you, such as records of your interactions with us, and details of your accounts. We do not seek to collect or process sensitive personal information unless it is required or permitted by law; necessary for the detection or prevention of crime; necessary to establish, exercise or defend legal rights; or we have your prior explicit consent.

    • In addition to the personal information described above, we collect certain information about your use of our online services. For example, we capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, and the site you visit next. As explained in more detail in our Cookies Policy, we and our third-party partners use cookies (as well as web beacons or other technologies) to collect and store this and other information about your visit to, or use of, our online services. We may later associate the usage and other information we collect online with personal information about you, as permitted or required by law.

    • We sometimes collect information about you from additional online and offline sources including social media (to the extent you choose to make your personal information public) and commercially available third-party sources, such as credit reporting agencies. We may combine this information with the personal and other information we have collected about you under this Online Privacy Policy.

    • Where we are required to establish a legal basis to process your personal information as described in this Online Privacy Policy, we will do so on the basis that we have obtained your prior express consent to the processing; we have a legitimate business interest in the processing that is not overridden by your interests, fundamental rights, or freedoms; or the processing is needed to comply with applicable law, to perform under your contract(s) with us, or to protect the vital interests of any individual.

    • We use and otherwise process the information we collect from you to help us deliver our online services; to administer, evaluate and improve our business (including developing new products and services, improving existing products and services, performing data analytics and other research tasks, communicating with you via any means, and performing accounting, auditing and other internal functions); manage our risks; to market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations and our policies. We also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individuals or clients) for various business purposes, where permissible under applicable laws and regulations.

  • We aim to collect only what we need, keep it up-to-date and remove it when we no longer need it.

    • We take reasonable steps to ensure that the personal information we process is limited to what we require in connection with the purposes set out in this Policy; it is accurate and, where necessary, kept up to date; and it is erased or rectified without delay if it is inaccurate. From time to time we may ask you to confirm the accuracy of your personal information.

    • For some of our online services, you can review or update certain account information by logging in and accessing the “Client Center” or a similar user profile section. If you cannot change the incorrect information online, or you prefer to request changes offline, please contact your CLC representative using the contact information listed on your account statements, records, or other account materials.

    • We will retain copies in a form that permits identification for as long as we deem necessary in connection with the purposes set out in this Policy, unless applicable law requires a longer retention period. In particular, we will retain personal information for as long as it is needed to establish, exercise or defend any legal rights.

  • We respect and protect your privacy even when you’re on the go.

    • For your convenience, CLC offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites. When you interact with us through your mobile device, we collect information such as unique device identifiers, your screen resolution and other device settings, information about your location, and analytical information about how you use your mobile device. We typically ask your permission before collecting certain information such as precise geolocation information.

  • We share personal information with affiliates and with others when we believe it will enhance the services and products we can provide to you or for legal and routine business reasons.

    • We share personal information among our affiliates and business units when we believe it will enhance the services we can provide, but only in circumstances where such sharing conforms to law, any applicable confidentiality agreements, and our policies and practices. Additionally, we reserve the right to share your personal information in connection with a corporate change including a merger, acquisition or sale of all or any relevant portion of our business or assets.

    • We disclose information we have about you as required or permitted by law. For example, we share information with regulatory authorities and law enforcement officials when we believe in good faith that such disclosure is necessary to comply with legal requirements.

    • We share information with third parties where appropriate to protect against fraud or verify or enforce our terms of use, our other rights, or other applicable policies.

    • From time to time, we enter into agreements with other companies to provide services to us, or to make services and products available to you. If these companies receive your personal information, they are required to safeguard it and only use it for those purposes we specify.

    • We can share your personal information with any person or entity if we have your consent to do so.

  • We respect your rights concerning the processing of personal information and provide you with relevant and appropriate choices.

    • Depending on how and where you interact with us, you may have a right to one or more of the following with respect to your personal information we process or control:

      • request access to, or copies of, your personal information, together with details about how we process it;

      • request rectification of any inaccuracies;

      • request erasure or restriction of Processing;

      • object to processing by us or on our behalf;

      • have personal information transferred to another party;

      • withdraw consent to processing; and

      • lodge complaints with a data protection authority regarding any processing by us or on our behalf.

    • In addition to the rights you have under applicable data protection laws, we may give you choices regarding the sharing of personal information with affiliates and third parties based on your relationship(s) with us as a financial institution. Choices you have about the sharing of your personal information will be described in the privacy policies or notices you receive from us, such as those provided in connection with particular financial products or services you obtain from us.

  • We respect your decisions about the collection of personal information related to your online activities over time and across different websites for advertising purposes.

    • CLC does not allow unaffiliated third parties to collect personal information about your online activities when you visit our online services. Nor do we use personal information collected across non-affiliated websites for the purpose of serving you advertising related to your browsing behavior. If we engage in this practice in the future, we will provide appropriate notice and choice so that you can opt-out of the practice.

  • We tell you when our privacy policies and practices change.

    • We may change this Online Privacy Policy from time to time. When we do, we will let you know by appropriate means such as by posting the revised text on this page with a new “Last Updated” date. All changes will become effective when posted unless indicated otherwise. We encourage you to regularly check this page to review any changes we might make.

Disclaimer

1. The website provides financial data, quotes, news, research or other information (collectively “Information”), which is the property of CLC Group Limited, its subsidiaries and associated companies (collectively “CLC”). The Information providers and its approved person are subject to applicable copyright law protection. Such Information shall not be copied and reproduced in any form without CLC’s prior written consent.      

 

2. CLC shall make its best effort in maintaining the accuracy and reliability of the information of the website. However, CLC does not guarantee the accuracy or the reliability of such information. CLC shall not be liable (whether in respect of tort or contract or otherwise) to any economic or other loss(es) arising from all or part of the content of the website or arising from the reliance on such information or recommendations. CLC, its information provider(s) or its licensee(s) make no representation or warranty or undertake no responsibility as to the accuracy, reliability, completeness and/or consistency of the website or the related information. CLC is entitled to terminate or alter the information, product or service provided by the website, without any prior notice to you.

 

3. Any website hyperlinked by the website is for reference only. CLC shall not be liable as to the accuracy of the content or to the representations on any other aspects available on such websites. CLC shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the services/ products they provide on their websites, or to have any form of cooperation with such third parties and websites unless otherwise stated. CLC is not responsible for any damages or losses incurred or suffered by you arising out of or in connection with your use of such websites. You shall bear the risks associated with linking to and using of any of such websites and shall be bound by the any terms and conditions on linking to and using of such websites.

 

4. Any information provided by the website of CLC may not be legally distributed to or used by any person or institution in any jurisdiction or country, or cause the CLC to comply with that jurisdiction. Where a jurisdiction or country requires a number of registrations for using or distributing the content provided by the website of CLC, CLC does not intend to distribute the information to such persons or institutions.

 

5. CLC shall not be liable to any loss or damages (irrespective of howsoever and whether directly or indirectly) caused by any computer virus or other damages of similar nature arising from the use of the website and/or from downloading any software provided by the website.

 

6. Any information shown on the website is for reference only and shall not be construed as an offer or solicitation of any purchase and sales of any investment, securities or products or otherwise of engaging in the transactions of investment, securities or products in any jurisdiction.

Solutions

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General Enquiry :

Tel: (852) 3153 1111

Email: info@clchk.com

Trading Hotline: 

Tel: (852) 3153 1120

       (86) 4001 2089 68

Email: sec.cs@clchk.com

Address:

13th Floor, Nan Fung Tower, 

88 Connaught Road Central, Sheung Wan, Hong Kong

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